What exactly do you do?
We move your designated trash and recycling bins from their approved storage location to the curb before collection, then bring them back afterward.
Do you collect garbage?
No. Your regular waste collection provider empties the cans. We handle moving them.
How much does it cost?
Essential: $35/month for up to 2 cans. Plus: $45/month for up to 4 cans. Premium: $55/month for up to 6 cans.
Do I have to sign a contract?
Monthly service has no six-month minimum. Pay monthly or pay the full 3-, 6- or 12-month package upfront. Auto-renew is on by default and can be turned off. There are no discounts or free trials. Prepaid packages have a full-refund window of 30 days after the initial payment; afterward, cancellation stops the next renewal and service continues through the paid period. Review the agreement, cancellation and refund policy before paying.
Can I pay monthly?
Yes. The agreement will state when your first payment is due. Monthly automatic payments are handled through secure checkout.
Are trash and recycling on separate days included?
Separate collection days require schedule review. We confirm the approved service frequency before you subscribe.
What if my pickup day changes?
Contact us through your account so we can review your service schedule.
Do I need to be home?
Generally no, provided your bins are accessible according to the approved service instructions. Access behind a locked gate must be arranged before service begins.
What happens during severe weather or holidays?
Service may be delayed or modified for safety. The approved service agreement will explain notification and rescheduling procedures.
Can I cancel?
You can submit a cancellation request from your account. The approved service agreement governs the process. We do not add an automatic early cancellation fee.